This Privacy Policy describes how Ecom Surgent (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ecomsurgent.com (the “Site”) and our related platforms (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect several types of information from and about you to provide and improve our Services.

a) Personal Information You Provide to Us: This includes any information you voluntarily provide when you interact with our Services.

Contact Information: Your name, email address, phone number, and physical address.
Account Information: Your username, password, and other registration details.
Payment Information: For purchases, we collect payment details such as your credit card number, billing address, and other payment-related information. Please note that we do not store sensitive payment information on our servers; it is securely processed by third-party payment processors.
Business Information: If you use our LLC formation, sourcing, or other business services, we may collect your business name, business address, EIN, and other legal documentation.
Communications: Any information you provide when you contact us via email, WhatsApp, or through our contact forms. This includes questions, feedback, and support requests.

b) Information We Collect Automatically: When you access or use our Site, certain information is automatically collected from your device or browser.

Usage Data: Information about how you interact with our Site, such as the pages you view, the time you spend on each page, your Browse history, and the links you click.
Device Information: Technical details about your device, including your IP address, browser type, operating system, device type, and screen resolution.
Location Information: We may infer your approximate location from your IP address.
Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to collect data about your Browse behavior. These help us remember your preferences, analyze trends, and personalize your experience.

c) Information from Third Parties: We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics), advertising networks, or social media platforms, to help us understand user behavior and improve our marketing efforts.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

To Provide and Manage Services: We use your information to deliver the courses, ready-to-run stores, sourcing, LLC formation, and other services you purchase. This includes processing transactions, managing your account, and providing customer support.
To Communicate with You: We use your contact information to send you updates about our Services, transactional emails (e.g., order confirmations), and to respond to your inquiries.
For Marketing and Promotions: We may use your information to send you marketing communications about new courses, special offers, and other services we think you might be interested in. You can opt-out of these communications at any time.
To Improve Our Services: We analyze usage and behavioral data to understand how our Services are used, identify areas for improvement, and enhance the user experience.
For Security and Fraud Prevention: We use information to protect our Site and users from fraudulent activity and to ensure the security of our systems.
For Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and resolve disputes.

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties under specific circumstances:

Service Providers: We share information with third-party service providers who perform functions on our behalf, such as payment processors (e.g., Stripe, PayPal), web hosting services, email marketing platforms, and analytics providers. These providers only have access to the information they need to perform their functions and are obligated to keep it confidential.
Business Partners: For services like LLC formation, we may share your information with trusted partners (e.g., wp-signup.phped agents) to complete the necessary legal processes.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices and Rights

You have certain rights regarding your personal information.

Access and Correction: You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate.
Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link in our emails or by contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, please note that this may affect the functionality of our Site.
Data Deletion: In some cases, you may have the right to request the deletion of your personal data.

5. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. International Data Transfers

As our services are used globally, your information may be stored and processed in countries outside of your own, including the United States, where our LLC services are based, and other locations where our service providers are located. By using our Services, you consent to the transfer of your information to these countries. We ensure that any such transfers comply with applicable data protection laws.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ecom Surgent

Email: info@ecomsurgent.com
WhatsApp: +92 320 4605667
Address: 31 A, J3 Block, Phase 2 Johar Town, Lahore, Punjab.